The Medford Public Schools Counseling Department uses a whole student approach to provide mental health services, academic and post secondary support, and connections to community resources. We work closely with school staff, parents and the community to provide comprehensive support for students. Our mission is to help students be successful in navigating the exciting and evolving world around them.
Counseling services are available in all schools, and through referral to community providers, for students who require services to support their academics.
The School Counseling Staff Directory provides contact information for school counselors, psychologists, and other school-based professionals who are available to support students. Select from the “Location” menu for a list of staff at a particular school.
See also on our website:
Medford Community Resource Guides
- Medford Public Schools Community Resource Guide
- Livro de Recursos da Comunidade
- Liv sou Resous Kominotè
Cambridge Health Alliance 24/7 mental health crisis hotline number: 833-222-2030
North Suffolk 24/7 Mobile Crisis Intervention (providing urgent mental health support): 888-309-1989
Community Behavioral Health Centers: 25 centers across the state, which can be accessed regardless of insurance, for behavioral health evaluation and/or treatment. The closest center for Medford residents is located at the Cambridge Health Alliance, 1493 Cambridge Street, Cambridge. 833-222-2030. Cambridge Health Alliance also provides 24-hour psychiatric emergency services.
Crisis Call, Text, or Chat Services for Young People
- Massachusetts Behavioral Health Help Line: 833-773-2445 (call or text, 24/7)
- Your Life Your Voice: 1-800-448-3000 (call, chat, text)
- Teen Line: 1-800-266-7883 (call, text, email)
- Trevor Lifeline for LGBTQIA youth: 1-866-488-7386 (call, chat, text)
National Alliance on Mental Illness (Massachusetts)
If you feel your teen is in need of immediate mental health care, please contact the 24-hour Access and Crisis Line: 833-222-2030.
988 Suicide & Crisis Lifeline: Available 24/7, 365 days a year. 988 is a direct three-digit phone line to trained National Suicide Prevention Lifeline call takers. Spanish-language services can be accessed by pressing 2 after dialing.
Centers for Disease Control (CDC):
Massachusetts Substance Use Helpline: The Helpline is the only statewide, public resource for finding substance use treatment, recovery, and problem gambling services. Helpline services are free and confidential. Caring, trained Specialists will help you understand the treatment system and your options. 800-327-5050
National Alliance on Mental Illness Massachusetts: A helpful step-by-step guide for navigating a mental health crisis for yourself or someone you know.
The Trevor Project: Mental Health Resources for LGBTQ Youth
U.S. Department of Health and Human Services: Talk About Mental Health
U.S. Surgeon General: Advisory on Protecting Youth Mental Health