Who to Contact For...

Technology Help Desk

Reporting a problem
Here is the link to our new help desk.  Login with your Medford Google account.
https://medford.incidentiq.com/

Telephone Issues
If you are having telephone issues (locked out/forgot password), or your name has changed, etc., please email: aarena@medford.k12.ma.us

Media Department Work Order Form

For MHS/MVTHS please use this Media Department Work Order form  for media requests in the high school building. Events during the day require a minimum of 3 school days advanced notice. After school events require a minimum 2 weeks advanced notice as this would allow us to offer suggestions or make additional provisions if necessary.

Please refer to the list below:

Allan Arena: network, computer network logins/passwords, internet access, network printing, web site filtering, saving data on the network, wireless access, server based software, administrative technology, telephone issues

Technology help desk/Technology support
Sarah Lahlou:          Andrews and McGlynn Schools
Preetpal Singh:      Brooks, Missituk and Roberts Schools
Anthony Tortora:  High School buildings

Molly Laden: online learning, technology grants, instructional technology, tech support, Edmentum Plato online courseware

Cassandra Trotta: technology help desk, Gmail, purchasing assistance for technology supplies and instructional hardware (computers, printers, projectors), Google Workspace for Education